Consulting Services
Restaurant & Bar Concept Development
From our many years of experience and in-depth market research HRC will help our partners conceptualise and implement ideas for their establishments. These will differentiate your business from the competition whilst increasing revenue and maximizing profits. HRC will work one on one with you through this process.
Menu Planning
We will help design food and beverage menus which will satisfy consumer needs, wants and demands whilst achieving required gross profit percentages taking into consideration staffing, operational and budgeting constraints. Within todays hospitality organisations food and beverage offerings have become the driving force of the business. At HRC we have trained experienced chefs and mixologists to design your food and beverage menus. HRC also have experienced Food and Beverage Managers to implement and expedite your newly designed menus.
Design & Implementation of S.O.P’s
We at HRC understand if your vision and goals are not related in detail to your employees they can never be fully understood and implemented, thus affecting your companies ability to be successful. Therefore we specifically design S.O.Ps for training both front and back of house employees.
We can help establish your company’s ’goals, mission statement, policies and procedures and levels of customer service. We will translate the above into step by step detailed policies and procedures for all company employees to follow and management to implement.
Staff Training
Using our designed standard operation procedures HRC offers hands on training from production to service rolls. HRC offers on the job training, class room training, role playing and seminars. HRC has worldwide experience of multi level service standards and can bring these to your management and service teams.
Defining Markets
HRC understands the importance to success is identifying your markets. We will work with you to identify target markets for your business using both Socio-economic and Demographic groups. Correct Market placement is essential for the success and growth of your business.
Expanding your Business
We offer the business owner the tools to expand their business into other markets. Expanding your business is a difficult and sometimes risky process. HRC will work and guide you through this process. Our professionals will offer risk assessment analysis for your future business growth. HRC has consultants who have owned business around the world and are well versed in cost benefit analysis.
Management Team Selection
HRC understands the difficulties and risks involved in recruiting the right people for key roles within your organisation. Our recruitment division has the ability to source world class talent. What sets HRC apart from other companies is that we aggressively target top talent based upon your specifications. We also work one on one with you throughout the whole recruitment process
Interim Management
Through many years of industry experience HRC knowns many hard business decisions need to be made. Sometimes your business may not have the right people to step into key roles. Our experienced consultants can step in and manage your business through problem times. We will help you achieve your new goals through a hands on approach.
Group & Individual Branding
Whether an independent or group business, branding is essential for the customer and potential customer to identify and understand your offering. HRC will work with you to identify your markets and help build a brand that is easily recognisable to your market segments. We will also help you build brand loyalty.
Social Media
Go viral, HRC will help you gain a social media presence. You will be able to advertise your brand for free on social media, increase your customer base and potentially increase sales. It will also increase brand awareness throughout your markets.
